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Participatory Design User Research Community Engagement Lego Serious Play

The Magical Farm Workshop

A participatory design project exploring community values and visions for Spitalfields City Farm, using Lego Serious Play to surface insights that traditional research methods often miss.

Erica Saffron
RoleLead Facilitator & Researcher
ContextINM391 Creativity in Design, MSc HCID
MethodsLego Serious Play, Workshops, Field Research
Team Erica Saffron, Alisha Daudi, Parinishta Thirumavalavan, Evangelos Tsionos, Paula Malinowska, and Maryna Azeez
LocationSpitalfields City Farm, London

Overview

Spitalfields City Farm is one of 12 city farms in London. Created in 1978 on land bombed during World War 2, it has been a community space for over four decades. Owned by Tower Hamlets Council, the farm operates as a registered charity, a community space before it is a farm, serving a richly diverse local population including a significant Bangladeshi community.

Our brief was to explore the community's relationship with the farm, not to solve problems, but to understand values, hopes, and lived experiences. This required resisting the pull toward solutions and embracing a more open, participatory way of doing research.

Participants
10
Across 4 workshop rounds
Workshop rounds
4
Tourists, students, farm staff
Community groups
3
Distinct participant types

The challenge

The farm faced real pressures: £35,000 per month to maintain, a 25-year lease with 9 years remaining, and difficulty converting casual visitors into engaged community members. But our research goal was intentionally not about solving these problems.

Methodological decision

We chose to focus on aspiration rather than complaint, deliberately avoiding pain-point framing after seeing prior work where problem-focused prompts generated only negative and pessimistic views from participants. We hoped to generate richer, more generative data about the community's relationship with the space.

Research process

Phase 1
Field visit & stakeholder interviews
We visited the farm and spoke with Philip, the chief staff member, and Emma, a tour guide, learning about the farm's history, finances, and community context. A guided tour revealed the full scale of the farm: donkeys, goats, pigs, rescued battery hens, and Lutfun, a dedicated Bangladeshi gardener growing South Asian crops for the local community in Tower Hamlets.
Field visit and stakeholder interviews at Spitalfields City Farm
Phase 2
Team ideation & method selection
After experiencing Lego Serious Play in a lecture, where building objects helped articulate things we couldn't say in words, I proposed adapting it for a community workshop. We split into two groups: one running a Photo Voice (Farm Voice) activity, and ours creating the "Magical Farm Workshop" using Lego Serious Play and craft materials.
Team ideation and method selection
Phase 3
Workshop design & facilitation script
I led the design of the facilitation script, ground rules, and task structure. Tasks focused on future visions and personal values rather than pain points. Participants would build artefacts, then place them on a map of the farm to explore where their ideas would "live." I also designed posters to recruit participants on the day.
Workshop design and facilitation script
Phase 4
Pilot test
We ran a pilot with our own team. I facilitated and we iterated on the warm-up task, changing it from "make your favourite farm animal" (too hard with limited Lego) to "what does nature mean to you?" We updated the ground rules based on feedback, ending with "have fun" to set a lighter tone.
Pilot test session
Phase 5
Community workshop
We ran 4 rounds with 10 participants in total: two Belgian tourists who'd come to see the donkeys, HCID classmates, and, most valuably, three members of the farm staff. I facilitated all four rounds.
Community workshop session

Workshop script

The final script opened with five ground rules, refined after the pilot to set a comfortable, judgment-free tone before anyone picked up a brick.

Respect Confidentiality No judgment Well-being Have fun

Warm-up

"What does nature mean to you?" — a low-stakes prompt to get everyone comfortable building with Lego before moving into farm-specific tasks.

Task 1

Build something that represents your relationship with Spitalfields City Farm: a memory, a feeling, or a value the farm holds for you.

Task 2

Build a vision for what you'd want the farm to become, or keep being, in the future.

Task 3

Place your artefacts on a map of the farm, showing where your ideas would "live" and why, then talk through your choices with the group.

Key findings

Emergent collaboration among farm staff

The most significant finding came from the farm staff session. Unlike other groups who built independently, the three staff members began connecting their Lego pieces together, creating a shared structure without being prompted. This demonstrated the depth of connection they felt with each other and with the farm, and revealed something about the social fabric of the community that no interview question could have directly surfaced.

Outsiders as a data source

The Belgian tourists, who had come to the farm specifically to see the donkeys after finding it on social media, provided an unexpected lens. Their participation offered insights into why people choose Spitalfields Farm over other London farms, a question relevant to the farm's visibility and appeal.

Silence as a feature, not a bug

The making-based nature of the workshop meant that silence was appropriate and comfortable for participants. This contrasts with interview-based research where silence can feel awkward or signal disengagement. Because everyone built independently, each artefact was unique, preventing social influence on responses even when participants were working simultaneously.

FarmVoice: photographs as another way in

The parallel Photo Voice (FarmVoice) workshop asked participants to submit photos answering prompts like "what the farm means to you" and "something that sparks joy." Responses converged on themes of family, community, and belonging, with one participant describing the farm as "this smooth fusion of city and farm," reinforcing what we were seeing independently in the Lego Serious Play sessions.

From research to proposals

Insights from both workshops fed into four speculative concepts presented at the final showcase, each exploring a different way technology could deepen the community's relationship with the farm without losing its human, hands-on character.

Tycoon Rats Farm concept

Tycoon Rats Farm

A playful concept built around an AI speech interpreter that lets farmers and the farm's resident rats "negotiate" shared space, reframing a usual nuisance as a relationship worth designing for rather than against.

Spitalfields Farm Portal concept

Spitalfields Farm Portal

A sensory connected box that streams sound, smell, and live video from the farm into community spaces, so people who can't visit in person can still feel part of it.

Smart Seeds Capsule concept

Smart Seeds Capsule

A shoe-attached capsule and companion app that scatters wildflower seeds as people walk through the city, turning everyday movement into small acts of urban rewilding.

Spitalfields Social Pot concept

Spitalfields Social Pot

An IoT-enabled community garden and animal care system, illustrated through "Mr. Holmes" the pig, whose health and wellbeing could be monitored and shared with the volunteers who care for him.

What I learned

On facilitation

I chose to facilitate the workshop to overcome a fear of public speaking. Across four rounds I improved significantly, though I noticed tendencies to remain standing and tense rather than being calm and present. Being corrected by teammates in the moment, while uncomfortable, was genuinely useful. Facilitation is a skill that only improves through practice.

On participatory design methodology

The framing of research goals shapes the quality of data. By choosing not to focus on pain points, we got generative and aspirational insights. The decision to use a making-based method allowed people who wouldn't have spoken freely in an interview to participate meaningfully.

On research planning

The parallel workshop group spent too long with tourists and couldn't include farm staff, a missed opportunity. This underscored the importance of aligning on participant criteria before going into the field, and the value of pilot testing for time management as well as task design.

On moving away from solutionism

Coming from a Computer Science and AI background, I was trained to identify problems and immediately propose solutions. This project actively pushed against that instinct. Learning to sit with open-ended exploration, without jumping to "what should we build?", was one of the most intellectually challenging and rewarding aspects of the work.

Skills demonstrated

Workshop facilitation Participatory design Lego Serious Play Stakeholder interviews Field research Pilot testing Reflective practice Research framing Community engagement